I had a Roku suddenly stop working the other day. That's actually unusual -- or has been until recently.
You see, I've had Roku devices since 2010, and I've had great success with them. I'd replace them only because I wanted a newer device for one reason or another. I'd hand the older ones off to family or friends and enjoy the new one.
Well, I've had a couple of different Roku Ultra boxes lately, due to problems I've experienced. And one of them was one I bought from Walmart that suddenly stopped working. So, I took it back to Walmart. Only they said I had to contact the manufacturer. So, I contacted Roku, and after a couple of days, they finally issued an RMA. So, I shipped it off via UPS last week.
Well, it's been a week and I still haven't heard back from Roku. So I pulled out the receipt and put in the tracking number and found out ... UPS is delivering it to Roku today.
The receipt shows I paid $19.66 to ship it last Monday. The tracking information shows they picked it up last Monday. A week ago. Made it down to Jacksonville last Monday night. And finally made it to California yesterday ... six days later. Well, it's out for deliver to Roku in San Jose today.
$19.66 for UPS to take a week to get a package to California. Heck, I coulda put it in one of those big Priority Mail envelopes from the Post Office and had it there last Wednesday for $6.70. And, no I didn't compare before I shipped. There's a place a couple of blocks from the house that is really convenient. What's not convenient is paying almost $20 for something to take a week to deliver.
Yeah, UPS has PSd me off. I shoulda used the Post Office. And you can bet, next time, I will.