Showing posts with label telephone. Show all posts
Showing posts with label telephone. Show all posts

Wednesday, February 20, 2019

Wrapping it up with FreedomPop

A while back, I was researching cell phone service for a lady from the church. When I last mentioned it, she still hadn't made up her mind. I figured she'd go with Xfinity Mobile, but she instead upgraded her AT&T flip phone to an inexpensive Samsung smartphone.

During that research, I became much more aware of what options there were for Android devices. I even decided to get an Android device, which I mentioned some time back.

I still have my iPhone with stuff for my day job on it. But I have my Android phone for stuff like ... well, whatever it is I do when I'm not doing my day job. I have been using FreedomPop service with it. That was one of the services I checked into for the church lady. Commenter Slapout was also using FreedomPop, and I need to see how things are going with him. For me? Well, I'm ready to wrap it up with them.

Their free service has minimal data. If you don't use much data, that's not a problem. But, I'm one that uses data. So, I went with one of their special deals, and tried a 2 GB data plan. That was more than I would use, so some rolled over every month. I've got lots available. Well, relatively speaking. Several months. I don't often pull out the phone and use data when I'm away from a reliable WiFi source, so I don't really use all that much. Just more than the free plan.

Anyway, the price is going up. For the next six months, it works out to a little over $20/month. That's not bad, to be sure. But, the price is more in line with traditional cell phone services. And with traditional cell service you don't have to use a special phone or text app like you do with FreedomPop.

I could drop to a 1 GB plan for less than half that, so I might go that route. But if not, I'll be writing about Google Fi in a future post. But, I'm planning on dropping my paid FreedomPop service. Funny enough, I still have a free FreedomPop service. I ended up ordering two FreedomPop SIMs a while back, so I put one in my Moto e4 -- the one that's now a paid service -- and another -- the still free service -- in an old Samsung Galaxy S-something.

The downside of the free service is that if you don't use your phone every so often, they'll suspend service. No charge to restart it, but it is a pain. And you lose your number. So, there's that. I'm not faulting them for it. I mean, it's free, right? And if I kept the number and never used it, they'd be carrying it on the books and I'd just be tying up an otherwise useful number. So, that's not a complaint on my part, just a recognition of the facts.

So, after a year of FreedomPop, my thoughts? It's ... okay.

It runs on AT&T if you bring your own unlocked GSM phone (I did). If you use one of theirs, it's a Sprint CDMA phone. And Sprint doesn't have good service where I live. Neither does T-Mobile, for that matter. But I get good Verizon and AT&T service. So, the BYOP (Bring Your Own Phone) option works for me. Oh, and they are all refurbished CDMA Sprint phones. There are some Samsung Galaxy S7 phones, and some Motorola Moto X phones, so there are some good phones, just no new phones.

If you have a good quality phone, there's never any reason to call customer service. I've never had to deal with customer service, but I've read some stories. But, from my experience, I have no experience. I chalk that up to having a good phone. Which is why I chose the BYOP option. I knew the quality of the phone going in. It was a good phone and everything worked. So, no customer service calls were necessary.

Let's see. What else? Oh, yeah. The apps. Using their VOIP service, you go through their own phone and text apps. You can't use the default apps on your Android (or iPhone; I tried that, too). Which is a pain to get used to. But, the stuff works most of the time. Yeah, I had a couple of times where I couldn't place a call or get a text. But, I've run into that with Verizon on an iPhone X. So, this is no worse than that. Not a deal-breaker.

So, bottom line. Would I recommend one? Maybe. If you want a cheap service and can put up with ads (the free one is ad-supported), and don't use much data, this is actually not a bad way to go. If you want all the bells and whistles, this ain't for you.

Whether or not I'll keep the paid service, I don't really know. I'm keeping the free just to have a backup. I've set an alert on my phone to remind me to place a call every so often, so I don't lose the number (again) with the free service.

But, if I do go drop the paid service and go elsewhere, it'll be something around the same price, and that works more like a standard cell phone service, with the default phone and text apps and everything.

I know you can hardly wait to find out what I'm gonna do.

And we'll close on that cliffhanger.

Tuesday, March 6, 2018

Beginner's smartphone

Recently, I undertook the task of helping an older lady from the church get a smartphone.

How did I do? Well, I researched ten cell service providers, looked into cell phones, and gave her my recommendation. I think that's pretty good. I suppose the details matter, though, huh?

Where she lives, Sprint and T-Mobile don't offer good coverage, so I suggested she stay away from those services or services that ride those networks. For instance, Simple Mobile and Walmart Family Mobile ride T-Mobile. Boost Mobile, NetZero, and Virgin Mobile ride Sprint. Google's Project Fi used both Spring and T-Mobile. So, for her, those were out.

She currently has AT&T, and staying with them would be easy enough. The issue is that for the money, she could go with Cricket or FreedomPop (BYOP) cheaper. Of those, I recommended Cricket because of the low cost, and the peculiarities of FreedomPop.

I did suggest that Verizon would be a viable alternative to AT&T, as she could swap one company for another. Likewise, Straight Talk or Total Wireless would be cheaper alternatives to Verizon.

The other possibility I suggested was Xfinity Mobile. It rides Verizon, and has the best pricing on a single unlimited service phone at $45. Since she already has Xfinity cable, Internet, and home phone, it would be an existing vendor.

When it came to the phones, I suggested that she either get an iPhone, or an Android phone by Samsung or Motorola. Sure, there are other good Android phones, but the unlocked Moto e4 is a good phone at a really good price, and most Samsung phones are very reliable. I don't have enough experience with other Android devices to make a recommendation.

I wrote all this up and gave her a printout (10 pages) of the ten carriers and the phones they offer. I gave her the pricing on each of the plans, and a suggestion for each type of phone (iOS and Android) for each carrier.

What did she do with my recommendation? Nothing.

She'll eventually make her mind up about what to do (probably Xfinity Mobile, my gut tells me) and then want me to go to the store with her to make it happen.

So, I have that to look forward to.

Tuesday, February 6, 2018

Smartphone research for an old churchlady

There's a lady I know from the church that wants a smartphone. She's in her 80s. I've known her since the 70s. Not her 70s, the 1970s. As in nearly 50 years. I'm often the person she calls with technology issues. And, apparently wanting a smartphone is a technology issue.

Sure, I understand that she doesn't know a lot about them, other than they are little devices that people carry around like a phone but use to get on The Facebook or search The Google or get The Email or other some such stuff. And, since she doesn't know much more than "iPhone," "Android," and "Samsung" are words that smartphone people use, she's not sure if she wants a Samsung, an Android, or an iPhone. Maybe even an Apple. She's not sure. As long as she can make calls, send a text once she learns how, and can do all the other things you can do with a smartphone which she doesn't know what that is but wants to do. Since she's not sure what phone will let her do all that, she's asking me.

Well, actually, she asked me a few weeks ago, because she's worried her flip phone is about to die. No, it's not doing anything wrong, but she's had it a while and she thinks it might up and die soon. So, she wants to get a smartphone. So, I'm researching smartphones for her.

I'm looking at carriers. She currently has AT&T and is probably paying more for her flip phone service than you are paying for a smartphone. I'll recommend she not go with Sprint or T-Mobile, despite the fact those are good services. Where she lives now, in a small town in southeast Georgia, Sprint is practically useless. T-Mobile isn't exactly useless, but there are places she goes where T-Mobile service is bad. So, I'm going to recommend she stick with AT&T, move to Verizon, or use a smaller carrier that rides one of those two services.

I'm probably going to recommend a prepaid plan. There are certainly no credit issues with her, but my research has shown, like many of you may already know, that for single line service, a prepaid plan is often cheaper. I didn't know that. But my research has indicated that to be the case. Regardless, some of the services I'm researching are prepaid only.

The other thing I'm going to recommend is an Android phone. Now, you may know that I have an iPhone, and have had an iPhone for several years. So, why would I recommend an Android phone? Price.

Sure, you can pay as much for an Android phone as you can for an iPhone. And, you can find certain iPhones for under $200 brand new from some carriers. But, overall, she can find an Android phone, and a good one, for less than an iPhone.

There's one other thing about an Android phone that doesn't hold true for an iPhone. If she calls me with a phone problem, I can honestly say that I have an iPhone and she would probably be better off speaking with some of her friends that have Android phones to help fix whatever is wrong.

Selfish of me? I don't care. You want her calling you? I didn't think so.

Now, to be honest, Android is a good phone operating system. And, some Android phones are good quality phones. Not just those expensive Pixel or Galaxy S8 or whatevers. So, she can actually get a good phone at a decent price. No reason to pay iPhone prices. I will steer her toward good quality Android phones.

Here are the carriers I've been looking at:
  • Sprint (already ruled out because of poor coverage in her area)
  • T-Mobile (already ruled out because of poor coverage in her area)
  • AT&T
  • Verizon
  • Cricket (rides AT&T)
  • Total Wireless (rides Verizon)
  • Straight Talk Wireless (rides Verizon)
  • Simple Mobile (rides T-Mobile and therefore ruled out)
  • FreedomPop (rides AT&T in her area)
There may be other carriers I'll look at. I don't have experience with Cricket or FreedomPop. I've used Total Wireless, Straight Talk, and Simple Mobile. I've ordered a FreedomPop SIM that I'll put in an old iPhone to try it out. Not sure when or how I'll try Cricket. I may have another spare phone around here somewhere. But, I'm going to actually try out the service and confirm it works well. I want to be comfortable in my recommendation.

When I tried Straight Talk some years back, the Android phone I got was a rather poor device. I don't recall the brand. The Android I bought when I tried out Simple Mobile was a Samsung Galaxy J3 Luna Pro. I currently use it as a mini tablet for my youngest grandson to play games.

So, I've been trying things out and researching prices, and I want to be able to make a recommendation to her later this month.

Wish me luck.

Sunday, February 4, 2018

iPhone X (Part 2)


A couple of weeks ago, I was going to tell you my impression of the iPhone X. And, as a reminder, it's pronounced "ten" not "ecks" because it's a Roman numeral.

Anyway, I took a side turn and ended up telling why I got an iPhone X instead of what I thought of the iPhone X. I do stuff like that, you know. So, at the end of that post, I said "I like it."

Well, I'm going to go into a little more depth. I'll cover some of what I spoke about in my previous post, but not the billing part (which is where I got really sidetracked).

The size of the phone was my first concern. I knew from handling the Plus series phones from family members and others that I didn't want something that size. So, when I found out the iPhone X had a 5.8-inch screen, I ruled it out. That's larger than the Plus series 5½-inch screen. I thought the iPhone X would be around the same size of, if not larger than, the Plus phones. But no, it was closer in size to the standard 4.7-inch device. Slightly larger, but not much. The elimination of the areas above and below the screen, made for the larger screen size. The Home button was gone (more about that in a minute), and the area of the front camera and phone speaker was reduced. That made for a much larger screen on a slightly larger design.

I don't notice the difference in the size unless I handle a 4.7-inch iPhone and then pick up the iPhone X. In regular use, it seems the same size most of the time.

Okay now, the thing I was worried about the most: the Home button -- or lack thereof. I don't miss it. That surprised me. To use the "Home button," since there isn't one, you swipe up from the bottom of the screen. I have no problem using my thumb for that. I used my thumb for unlocking on the 5s, 6, and 6s by touching the Home button, followed by a press and release. Touching it allowed the Touch ID to confirm my thumbprint and unlock it, and pressing it allowed the screen to become active.

With the iPhone X, I simply put my thumb where the Home button was, let it rest there slightly, then swipe up while looking at the phone. The differences are the swipe up instead of a button press, and the looking at the phone. Now, I was usually looking at the 5s/6/6s when I unlocked and opened it, but not always. With the new Face ID, if I'm not looking at it, it won't unlock. I can use the Passcode, of course, if I attempt to unlock it without Face ID.

Oh, and about the Face ID vs Touch ID? There's not much of a difference from the end-user perspective. At least, not for me. If my eyes are closed, or I'm otherwise not looking at the phone head on, it won't unlock using Face ID. I don't know how well it will work at a McDonald's drive-through, as I haven't hit a McDonald's drive-through since I got the iPhone X.

I used to drive through McDonald's just to screw with the window crew. I'd pull to the window to pay, hold out my phone, and they'd get this panicked look on their faces. Often, I'd tell them what to do and they'd go along with it, and they'd be amazed that the register told them the meal was paid for. Sometimes, they'd call a manager, who would usually know what to do, but occasionally had to be walked though it, too. I'll eventually hit a McDonald's drive-though just so I can screw with the crew some more.

Okay, now I need to think about what else is different on the iPhone X. Hmmm. Oh, yeah. The double-click to access running apps (Multi-tasking). Used to be, you'd double-click the Home button to call up the apps that were running in the background. With the iPhone X, you swipe up, and hold. I have no trouble with that. My mother does. She can never remember to do it, and when she does, she swipes with her finger, like she's brushing dirt off. I notice a lot of people make a striking swipe with their iPhones. I never did. I do things like you'll see on Apple's support pages where why have little videos and animations using the features. You can find an example here. In fact, I'm going to let that page tell you how to use an iPhone X and focus on my impressions from here on out.

The double-click of the Side Button to install apps had me confused at first, but once I realized what the on-screen animation was trying to tell me, I was fine.

Accessing the Control Center -- that's a swipe down from the top right corner -- is different. Used to swipe up, but that's now unlock. Hmph. Apple.

That's the differences and changes in behavior to use the phone. As for the actual use of the phone? Well, it's not really much different. I don't do a lot of photography, so I can't say that I find the camera a lot better. But, I understand it is.

The Animoji rhinf? Big fat hairy deal. I can now be a talking unicorn or a pile of poop. Whoop-de-frikkin-do.

Wireless charging? Well, I haven't been using that. But others have, and they love it. So, while I don't have first-hand experience with it, family members do and they like it. A lot.

All that to say the gestures and button pressed to activate a few features is different, but easy. In fact, when I pick up a different iPhone, or even my iPad, I try to use the iPhone X gestures. I'm used to it, and it didn't take long at all to get used to it.

In my last post, I said "I like it." But you got none of the details.

Here's my new summary of what I think: I like it.

Told you.

Sunday, February 3, 2008

Running mates

telephone
ring ring

Caller ID
ring ring

Basil
Hello?

Mike Huckabee
Hi, this is Mike Huckabee ...

Basil
Uh...

Mike Huckabee
... calling to ask for your vote in Tuesday's election for President here in Alabama.

Basil
Well, you know I was supporting Fred Thompson and ...

Mike Huckabee
This election isn't about me, it's about we.

Basil
Why are you calling me from Las Vegas?

Mike Huckabee
The future of the conservative movement and the direction that our nation takes depends on the choice that you make.

Basil
And I chose Fred ...

Mike Huckabee
And when it comes to authenticity, conviction, and proven leadership on the fundamental issues that we conservatives care so deeply about, the choice is clear.

Basil
Yeah, Fred Thompson, but he dropped ...

Mike Huckabee
I strongly support a federal life amendment and as Governor passesd a marriage amendment to our state's constitution.

Basil
But conservatives don't monkey around with the Constitution ...

Mike Huckabee
I cut taxes 94 times and balanced the budget every year I was Governor for 10½ years.

Basil
Uh...

Mike Huckabee
We produced record job growth.

Basil
But I got a job ...

Mike Huckabee
And as President, I'll provide the leadership to pass federal marriage and life amendments and fight for the values of Alabama people.

Basil
You know I'm from Georgia, right?

Mike Huckabee
On Day One, I'll never sacrifice our principles for anybody's politics. Not now and not ever.

Basil
Okay, let me ask you...

Mike Huckabee
This is Mike Huckabee and I'll appreciate your vote.

Basil
Yeah, I know who you are, I just want to...

Mike Huckabee
Paid for by the Huckabee for President Campaign.
click

The Wife
Who was that?

Basil
It was Mike Huckabee.

The Wife
What did he want?

Basil
He's running for President.

The Wife
I thought you were voting for Fred Thompson.

Basil
Well, I was. But he dropped out.

The Wife
So, what did Mike Huckabee want?

Basil
He wants me to vote for him.

The Wife
Yeah, you Baptists stick together, don't you?

Basil
I didn't vote for Bill Clinton. Or Al Gore. So there.

The Wife
So why'd he call...

telephone
ring ring

Caller ID
ring ring

Basil
Hello?

John McCain
Hi, this is Senator John McCain.

Basil
Uh, hello.

John McCain
And I'm calling today to personally ask for your vote and make a pledge to you.

Basil
Well, I was supporting Fred Thompson before...

John McCain
As your President, I promise to lead our nation and our party as a Ronald Reagan conservative.

Basil
Uh, ...

John McCain
I'll lower your taxes, veto wasteful government spending, and make sure our party returns to the smaller government principles on which it began.

Basil
Huckabee's a preacher and you get religion?

John McCain
I'll secure our border first before pursuing any other immigration reform.

Basil
Can I just get you to secure my phone line instead?

John McCain
I'll appoint conservative judges like Justices Alito and Roberts.

Basil
You didn't answer about...

John McCain
I will protect the sanctity of life and have a 24-year record to prove it.

Basil
Are you even listening to me?

John McCain
This is my commitment to you.

Basil
Uh...

John McCain
Consider our greatest challenge as a nation is to defeat a relentless enemy: radical Islamic extremists.

The Wife
Who is it?

John McCain
My life experience has prepared me better than any other candidate to defeat this enemy.

Basil
It's John McCain...

John McCain
We and and will win this war.

Basil
I think it's John McCain.

John McCain
Again, this is John McCain.

announcer
Paid for by John McCain 2008.

Basil
Hey, put Senator McCain back on the phone. I had a question for him. Hello? Hello?

The Wife
What did he want?

Basil
He just wanted to talk.

The Wife
About what?

Basil
It doesn't matter. I'm just waiting for a Republican who will listen.