Tuesday, January 22, 2008

Helpful Heather

Got another call from Heather today.

You know Heather?

She works for "cardholder services" and wants to talk to me about my credit card.

Yeah, "cardholder services."

And, no, there's not a problem with my credit card. Just that I'm "eligible for a lower interest rate" and I need to call her back quick, so that I don't lose out on this "opportunity." Oh, and I should consider this my "final notice" to "take advantage of these rates."

Now, I got a couple of credit cards. More than a couple, actually. Columbus Bank & Trust, Citi, Bank of America, CapitalOne ... yeah, more than I really need.

But, Heather may not know this, but I happen to know that Heather doesn't work for any of them.

First, it's obvious because it's an automated call. One of those "press one to be connected to a representative" kind of things.

My bank don't do that. None of the banks I have cards issued through do it either. At least, not to me.

And my banks don't show up on Caller ID as "Unknown Caller."

Anyhow, when Heather calls, it's a scam. What kind of scam, I don't know. But it's a scam.

I guess if I spoke with her, she'd tell me.

But there ain't no telling what I'd tell her. Probably something I couldn't write here at this little blog.

Maybe Susanne Jones has the best idea:

Every time I got one of those pesky calls, I went through the process to be connected to a representative. Once I had them on the line, I blew the whistle as loud as I could. For a while there I was even considering getting a foghorn to achieve a bigger effect.

I like the way she thinks.

Now, if you're a kind-hearted person, you might think that's a little mean. But, gosh, if the little minimum wage girls (like Heather) that are making these calls are just trying to make a living ... well, there are other ways.

There's burgers that need flipping.

And poles that need dancing on.


  1. I used to work for a telemarketing firm, thankfully not talking to anyone on the phone.

    They keep doing it because it continues to be profitable, very profitable.

    The market has spoken.

  2. Enforcement is In IraqNovember 16, 2008 at 7:00 PM

    Enforcement is in Iraq. Welcome to CorpMerica. Billvarietz plays second and the Constitution is a high priced toliet in the Pentagon. The FCC won't enforce the laws, and Elliot Spitzer got off. I got Ran David Barnea the owner of Cardholder Services and will Prank Call him at 3 am using a spoofed caller id to give him a taste of his own medicine. I will put it on youtube. He is the owner of the outfit. Yet nothing happens. Time to take the law in your own hands.


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