Sunday, March 4, 2007

Suite Misery

A couple of weeks ago, I spent the weekend fixing the Wife's computer. If you recall, her computer had issues with the ZoneLabs and Computer Associates security suites.

After getting the Norton Internet Security suite to go on her computer, I decided to put it on mine, too.

That's when I found out that the Computer Associates problems she had were impacting me, too.

CA wouldn't let me remove it!

So, they had not only pissed me off by making her computer inoperable, they had made mine inoperable, too.

And, that's not all. Unlike on the Wife's computer -- which wouldn't let me remove any of the suite -- mine let me take everything except the firewall off.

But, Norton told me it didn't recommend installing Norton with CA on the system.

So, I put AVG anti-virus on.

And it found a virus!

Which tells me that, not only had Computer Associates taken over and not let me remove that app, but it wasn't doing a good job anyway.

I wrote Computer Associates about my issue with removing their software -- software I had paid for ... a three-system licence, by the way.

They haven't written back.

The capper to this whole nightmare is, I have to rebuild my laptop in order get it all fixed ... and I can't find my installation disks!

So, until I find the disks ... or decide to send it back to Dell for work ... my main computer is down.

The whole weekend was shot while I worked to get everything backed up ... and still couldn't finish the job.

Which meant that I was without a computer unless I could figure something out.

So, I pulled out the old Gateway laptop and set it up.

Yep, I'm back to the old Gateway laptop, running Windows XP Home and none of my applications.

I'm mad at Computer Associates because of their piece-of-crap software. And I'm mad at myself because I've misplaced my disks.

Oh, and I have a headache and my shoulder hurts.

And now ... it's Monday.

What a world.

3 comments:

  1. Bless your heart! Take a tylenol and get your wife to rub your shoulder! Afraid you're stuck with the Monday, sorry. Hope the computer problems clear up soon!

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  2. Gotta agree with Big White Hat, that sucks.

    And avoid Norton Security Suite 2007. It likes to run something like every hour to hour and a half, taking up almost all the PC's resources for like 15-20 minutes. I am close to putting in the restore disk, and installing Norton 2005 again.

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