In August 2007, after having DOS and Windows computers for over 20 years, I bought a Mac. And I loved it.
Except when it broke. First time it went into the shop was a couple of months after I got it, when the White Screen Of Death appeared.
And, since August 2007, the MacBook has been in the shop 4 times.
This time, the trackpad was acting up. I thought it was the mouse. That new Magic Mouse. Which absolutely rocks, by the way. But it wasn't the mouse. Or the trackpad. Not exactly.
It was the battery. The battery was swollen, and that was pressing on the bottom of the trackpad, causing the problem.
The local Apple dealership, which is an Authorized Service Provider, fixed replaced the trackpad, but Apple said the battery isn't covered. I have no problem with the local Apple dealer. They've been great to work with over the last nearly three years. So, when I've had to take the Mac to the shop, they've been great. But I've had to take it to the shop 4 times.
The Applecare warranty has been very useful ... except for not covering the swollen battery ... and I'm glad I got it. But I've had to use it 4 times.
I like the screen on the Mac. But it's been in the shop 4 times.
I like the speed and ease of use of the Mac operating system. But it's been in the shop 4 times.
Things work so smoothly and easily on the Mac. When it's not in the shop, which is now 4 times.
I don't miss having to deal with constant security updates on Windows. I don't miss the complicated installation and removal process for Windows applications. I don't miss having to reboot because the operating system locked up.
But I do miss having a dependable computer.